This Credit Card Policy ("Policy") outlines the guidelines and procedures for the acceptance, handling, and security of credit card payments at Ascension Travel, LLC, based in Florida, USA ("the Agency"). By using our services and providing your credit card information, you agree to comply with this Policy. Please read it carefully.

1. Authorization and Payment Processing: 2.1. By providing your credit card information, you authorize the Agency to charge your card for the agreed-upon amount. 2.2. Credit card payments will be processed promptly upon receipt, and a payment confirmation will be provided to you.

2. Security of Credit Card Information: 3.1. The Agency is committed to maintaining the security and confidentiality of your credit card information. 3.2. We employ industry-standard security measures to protect credit card data, including encryption, firewalls, and secure payment gateways. 3.3. Credit card information will be stored securely and accessed only by authorized personnel on a need-to-know basis.

3. Storage and Retention of Credit Card Data: 4.1. The Agency does not store full credit card numbers, expiration dates, or CVV codes on our servers or databases after payment processing. 4.2. Any physical records containing credit card information will be securely stored and disposed of in accordance with applicable laws and regulations.

4. Refunds and Chargebacks: 5.1. Refunds for cancellations or adjustments to travel bookings will be processed in accordance with the cancellation policy applicable for your particular booking and credited back to the original credit card used for payment, if applicable. 5.2. In the event of a disputed transaction or chargeback initiated by the cardholder, the Agency will cooperate fully with the credit card issuer's investigation and provide necessary documentation to support the transaction. The Agency is not liable for refunds or chargebacks booked through third party vendors and suppliers. You will be required to file a specific claim through the applicable vendor or supplier booked with.

5. Compliance with Payment Card Industry Data Security Standards (PCI DSS): 6.1. The Agency complies with the Payment Card Industry Data Security Standards (PCI DSS) to safeguard credit card data and prevent unauthorized access or fraud. 6.2. We regularly assess our systems and processes to ensure compliance with PCI DSS requirements and maintain a secure payment environment.

6. Training and Awareness: 7.1. All employees handling credit card payments receive training on this Policy, security procedures, and PCI DSS requirements. 7.2. Employees are instructed to report any suspected security breaches, unauthorized access, or fraudulent activity involving credit card data immediately to management.

7. Dispute Resolution and Fraud Prevention: 8.1. The Agency employs fraud detection measures and monitors credit card transactions for suspicious activity to prevent fraud and unauthorized use. 8.2. In the event of a dispute or suspected fraudulent transaction, the Agency will work with the cardholder and relevant authorities to investigate and resolve the issue promptly.

8. Updates to Policy: 9.1. The Agency reserves the right to update or modify this Credit Card Policy at any time to reflect changes in technology, regulations, or business practices. Any updates will be effective immediately upon posting on our website or notifying affected parties.

By providing your credit card information to the Agency, you acknowledge that you have read, understood, and agree to comply with this Credit Card Policy. If you have any questions or concerns, please contact us at 407-375-9674.